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URGENT: Children across the Horn of Africa are dying from hunger.

21 March 2018, New South Wales

West Ryde assistant

All Save the Children op shops are run by volunteers and without the regular contribution of our amazing team, we simply couldn’t open these stores.

Position summary

All Save the Children op shops are run by volunteers and without the regular contribution of our amazing team, we simply couldn’t open these stores. Volunteering as a retail assistant in our op shops is a fun, rewarding and fulfilling experience, which is why a large proportion of our retail volunteers have been with us for many years.

A retail assistant will be required to:

  • provide excellent customer service
  • accept donations brought to the shop
  • clean and maintain tidy shop display areas
  • sort and process merchandise
  • restock merchandise as required
  • participate in relevant training and meetings

Position description


2F Ryedale Rd
West Ryde NSW


Mon-Sat: 9am – 4.30pm
Sun: 10am – 4pm

Reporting to:

Shift Supervisor

Why volunteer?

  • help us to support the local community and meet new people
  • it's a happy, positive and vibrant place to work
  • you'll learn new skills while using your existing ones
  • you'll find out more about the issues affecting vulnerable communities both in Australia and overseas

Essential skills and/or experience

A retail assistant should:

  • be punctual, reliable and honest
  • be able to work 9am – 4pm between one to five days per week
  • be able to work as a member of a team and without constant direction
  • have good interpersonal and communication skills
  • have knowledge of basic arithmetic and/or basic cash handling skills

Desired skills and/or experience

  • previous experience in retail
  • previous customer service experience

Training provided

  • Induction (essential)
  • Orientation (essential)
  • Training (as required)

Confirmed volunteers will be required to:

  • Give permission for Save the Children to undertake a National Police Record Check and provide 100 points of identification
  • Read and accept the Save the Children Code of Conduct and Child Protection Policy

We know diversity makes a positive difference, and we encourage people from Aboriginal and/or Torres Strait Islander and other diverse backgrounds to apply.

If this volunteer sounds like you please contact our Volunteer Recruitment & Retention Manager

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