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Making every donation count

We take responsibility for using resources efficiently, achieving measurable results and being accountable to supporters, partners and children. 

How your donation is making an impact on the lives of children around the world

It's thanks to thousands of Australians that we can reach millions of people through our programs every year. This is also made possible through vital support from trusts and foundations, our corporate partners, the Department Foreign Affairs and Trade (DFAT), and other Australian Government departments and international governments.

With over 100 years of field experience, Save the Children makes sure every dollar donated to us is invested to deliver the best possible outcomes for children at the lowest possible cost.

From every dollar raised:

  • 80.4 cents is invested to benefit children through our health, education, child protection and humanitarian response programs, and through increasing public awareness of international aid and development issues.
  • 7.2 cents is spent raising the funds we need to deliver these programs
  • 7.3 cents is spent on making sure we have the talented people, infrastructure and systems we need to manage and deliver our programs for children
  • 5.1 cents is invested in commercial activities such as our retail stores.
Read more about where the money goes in our latest annual report and take a look at our frequently asked questions.

How we stay accountable

All our activities are conducted legally, ethically and in accordance with high standards of integrity. Board members, employees and volunteers are required to signify acceptance of, and compliance with, the organisation’s Child Safeguarding Policy and Code of Conduct.

We produce evaluation reports to assess our program outcomes and ensure continual learning on the effectiveness of our interventions, whether they involve direct services for children, or our policy and advocacy work to fulfil children’s rights.

We have also developed policies that address occupational health and safety, privacy, equal opportunity and employee grievances. These policies help our employees and volunteers meet our high standards of ethics and conduct.

We are regulated through the Australian Charities and Not-for-Profits Commission (ACNC) and we comply with the Code of Conduct of the Australian Council of International Development (ACFID).

Read Save the Children International's 2016/17 Global Accountability Report to learn more about how we're run, who we're accountable to and where the money goes.


We take complaints very seriously. Please call our Supporter Relations team on 1800 76 00 11 or email if you would like to make a complaint. For more information, please read our Complaints Procedure.If you have a complaint relating to a breach of the ACFID Code of Conduct by Save the Children Australia please contact the ACFID Code of Conduct committee.

Open information commitment 

You can read about our Open information commitment here.

Our constitution

You can read our constitution here.

Safeguarding Commitment

Safeguarding children and adults is a key organisation priority to be embedded into everyday thinking and practice. Save the Children is committed to safeguarding those who come into contact with our organisation, from all forms of abuse and harm. To do this, we have the below safeguarding policies:

  • Child Safeguarding Policy - Safeguarding children in the communities where we work.
  • Prevention of Sexual Exploitation, Abuse and Harassment Policy and Guidelines - Safeguarding adults in the communities where we work.

We have a short video explaining our Child Safeguarding Commitment and Policy for children, adults and communities.

Our Child Safeguarding Policy outline our responsibilities for protecting and promoting the rights of children.

This is our Annual Safeguarding Statement.

Prevention of Sexual Exploitation, Abuse and Harassment Policy

Our Prevention of Sexual Exploitation, Abuse and Harassment Policy and Guidelines outline our responsibilities to safeguard the adults in the communities in which we work.

Reconciliation Action Plan

We are committed to realising the rights of all Aboriginal and Torres Strait Islander children. Read our 2016–19 Innovate Reconciliation Action Plan to find out how we're advancing on our journey to a truly reconciled nation.

Privacy Policy

Our Privacy Policy explains how we record and store personal information and uphold the confidentiality of those who support and work with Save the Children.

Code of Conduct

Read Save the Children's Code of Conduct.

Save the Children is also a member of the Australian Council for International Development (ACFID). As a signatory to its Code of Conduct we adhere to high standards of corporate governance, public accountability and financial management.

Read our latest annual report to find out more about how we stay accountable to generous supporters like you.

Read Save the Children's Modern Slavery/Procurement Agreement.

Conflict of Interest Policy

Read our policy here.

Bullying Harassment Discrimination & Exploitation Policy

Read our policy here.

Policy and Advocacy Strategy

Save the Children's new Policy and Advocacy Strategy is designed to help us use our knowledge and expertise to provide lasting change in children's lives.

Governance procedures and Risk management

We are committed to ensuring all our activities are conducted legally, ethically and in accordance with high standards of integrity. Read more about our governance procedures and how we manage risk.

Fraud and Corruption

We have zero tolerance for corruption. Save the Children has put in place preventative and detective measures to minimise its occurrence and impact, treating all allegations seriously and responding appropriately to provide the highest levels of accountability. Our Fraud, Bribery and Anti-Corruption Policy applies to any actual or suspected corrupt activity, involving employees, officers, beneficiaries, volunteers, partners or other associated persons in Australia and in countries where Save the Children carries out operational and funding activities. 

Whistle blower policy

We are committed to creating and maintaining an open and accountable working environment and encourage all stakeholders including children, young people and families with whom it has contact to report concerns in good faith.

Where a person feels unable to raise a concern through standard feedback channels because of reasonable grounds to fear reprisal, they may use the mechanisms provided by our Whistle-blower Policy. To provide effective protection over disclosures, including allowing continuous discussion with anonymous reporters we has chosen to use an external, secure, online service from Whispli.

Environment & Sustainability

As an organisation dedicated to creating lasting change for children, we understand the importance of responding to a new environmental landscape and ensuring development gains are not lost to the impacts of climate change and environmental degradation. Read our latest Environment and Sustainability report card to find out about our current performance.

Disability Inclusion Action Plan

Save the Children Australia’s Disability Inclusion Working Group developed this Disability Inclusion Action Plan to show how we will bring our Disability Inclusion Policy to life. The action plan is aligned with Save the Children’s global priorities.

Read our Diversity and Inclusion Commitment Statement 2022 here.


Read our Development, Welfare, Evangelism and Partisan Politics Policy here.

Stay up to date on how Save the Children is creating a world where every child has a safe and happy childhood